EATLY PRIVACY POLICY

Eatly Technologies Limited (“Eatly”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Eatly platform (“Platform”).

By downloading, registering, or using the Platform, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

• Personal Information: Name, phone number, email, address, profile picture, payment details.
• Device Information: IP address, device type, operating system, unique identifiers.
• Location Information: Real-time GPS data for delivery coordination (with your permission).
• Transaction Data: Order history, payment records, ratings, and feedback.
• Merchant/Rider Data: Business registration, identification documents.

2. HOW WE USE YOUR INFORMATION

• Facilitate orders and deliveries.
• Process payments and issue receipts.
• Provide customer support and dispute resolution.
• Improve platform performance and user experience.
• Send service-related updates, promotions, and security alerts.
• Comply with legal obligations (e.g., tax, regulatory reporting).

3. SHARING OF INFORMATION

• Merchants to fulfill your orders.
• Riders to deliver your orders.
• Payment processors to complete transactions.
• Regulatory authorities when required by Nigerian law.
• Service providers who assist in IT, analytics, and communication.

We do not sell or rent your personal data to third parties.

4. DATA STORAGE & SECURITY

• Your data is stored securely on servers that comply with Google and Apple guidelines.
• We use encryption, firewalls, and access controls to protect your data.
• Retention: We keep your data only for as long as necessary for the purposes stated in this Policy.

5. YOUR RIGHTS

Under the Nigeria Data Protection Act, 2023, you have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of your data.
• Withdraw consent for processing (where applicable).

6. CHILDREN’S PRIVACY

The Platform is not directed at children under 13. We do not knowingly collect data from children.

7. INTERNATIONAL DATA TRANSFERS

Where data is transferred outside Nigeria (e.g., to cloud servers), we ensure appropriate safeguards in compliance with NDPA 2023.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on the Platform, and continued use constitutes acceptance.

9. CONTACT US

For questions, concerns, or data requests, contact us at:

Eatly Technologies Limited
Office Address
Email: socials@eatly.io